About Us

In 2011, Audrey Isbell took a calculated risk and ended her employment to be closer to home. She knew she could either use her skill set to get another job — or she could start her own business with the experience and talents she had.

The result was a “secretarial service” in the small but quickly growing industry of Virtual Assistance. As the business flourished, Audrey acquired subcontractors and began to build a team to assist with the workload. By the end of the third year of business, the VA practice moved out of the house, and a year later it was re-branded as AVA Virtual Assistance.

In determining the company’s vision, we battled with the trending expectation that businesses need to “specialize,” serving only one type of client or doing only one type of task. We knew that would be limiting what we could offer our clients, who may have a need out of the “specialty” niche. In the end we decided to specialize after all . . . in solutions!

AVA Virtual Assistance has since been a creative solution for a variety of businesses who need a VA for a diverse range of tasks. Besides, Audrey says, “Specializing in Solutions is much more fun!”

Click here to Meet the Team!

 

AVA Virtual Assistance has been a life saver for me

Like all business owners, there are lots of things that I prefer not to do myself, both because I don’t enjoy doing them and because I am not good that them. Audrey and AVA Virtual Assistance have been a life saver for me. I’m SO very grateful for Audrey and her team getting those things DONE!

Anne Herrick
Nerium

Their insight is keen to client needs

AVA Virtual Assistance rocks our world! They are highly professional, attentive to every little detail, and their insight is keen to client needs. We are tickled with our TABulated Consulting webpage, and our continued involvement with AVA!

Tracy Baird
TABulated Consulting

Timely, Reliable and Able Assistance.

Thank you AGAIN for your timely, reliable and able assistance. You continue to exceed my expectations in taking care of my of needs and your personal, yet professional, manner makes it a pleasure from start to finish. I’m greatly looking forward to our next project together.

Mark Dew, President
Dew Engineering, Inc.

Now I can breathe

Audrey and staff Rock it. All of those tasks that you know should get done but never do… That’s what they do. And do it well. Thanks you guys! Now I can breath.

Terall Blalock
Papa Terall's BBQ & Catering

AVA makes me look good

I’ve had Audrey and her team work on several projects for my business, Apland’s Auto Body. AVA is creative and efficient. Sometimes you have a problem you don’t know how to solve. AVA is able to come up with solid solutions. They will save you time and money. You can be confident that your task will be done efficiently and above your expectation. AVA makes me look good.

Jodie Apland
Apland's Auto Body

Absolutely Recommend!

Audrey is fantastic! You can count on AVA to assist you in ways you didn’t even know you needed help with. Absolutely recommend!

John Eliot
Farmer's Insurance

Expert at helping you define the job or tasks!

Audrey is well prepared to take on any administrative task you can give her. She is an expert at helping you define the job or tasks so it is done the way you want it. And then she has an ability to draw from her experience to complete the project efficiently. You will be happy to have those business essentials, that have fallen by the wayside, picked up and professionally completed and off your mind.

Edward Welch

Solid, honest, affordable and knowledgeable

Solid, honest, affordable and knowledgeable administrative assistant help. I recommend them regularly. Get to know Audrey and her team and will too!

Ryan Mallory
Oregon Marketing Pros, LLC

Beautiful People

Audrey and her team are wonderful, beautiful people. We had the pleasure of working with them and they helped in many ways including increasing our social media presence across multiple platforms.

Michele Roberts
Total Accounting and Bookkeeping

An Impressive List!

Audrey has an impressive list of secretarial, bookkeeping, computer and marketing skills to her credit. Patient and personable, Audrey is easy to work with. The brave new world of social media is one in which I feel like a stranger in a strange land, but Audrey sat by my side and walked me through aspects of facebook, linkedin, mailchimp,and hootsuite that had me at a standstill. Thank you Audrey!

Susan Mackenzie
Susan Mackenzie Interiors

A Great Team

Audrey and the team are great. They have knocked down a handful of problems for my company and many many of our clients.

Travis Causey
Moving Mountains

AVA is a rock star team

AVA is a rock star team of über responsive professionals. I have been working with them for my bookkeeping needs for just a few months now and I am excited to finally have the freedom in knowing that side of my business is handled.

Troy Flowers
DesignScience.me, LLC

Essential VAs

Audrey and her team have been our virtual assistants for three years now. She’s been essential for taking mundane tasks off our hands, as well as playing a critical role in rolling out and maintaining our website and LMS (learning management system) at royalwise.com. Even as we grow and add employees, we keep working with Audrey because we love her service so much!

Alicia Katz Pollock
Royalwise

An Amazing Addition

Audrey and her team have been an amazing addition to my business and has allowed me to carve out the much needed bandwidth required to grow and scale. While we are still a work in progress, it is obvious to me that teaming up with AVA Virtual Assistance was and is one of the best business decisions I have made. I have been made to feel I don’t just have professionals “assisting” me but actually have business partners who are as passionate about my success as I am!! I give my highest recommendation and encourage giving them a call.

Michael Hansen
ProfitMax Professionals

The best person to get the job done

Audrey at AVA is the best person to get the job done! Thank you Audrey for always being willing to help me with the smallest questions. I appreciate you on my side.

Crystal Ruiz
Kelly's Automotive Service

Very personable and professional

Love AVA. Very personable and professional. I don’t know what I would do without their help. I would recommend them to anyone who needs assistance with social media results, administrative tasks and anything else related to back office work that is hard to get done because you are too busy doing business!

Jeri Foutz
Just Jeri Photography

We cannot say enough about them

We can not say enough about Audrey and the AVA team. They are certainly doing a great job handling our tasks and requests. Cant wait to dig into some of our larger goals with them.

Jay Kimelman
The Digital CPA

Above and Beyond

She will not like for saying this BUT anyone who will stay up late to meet a deadline I set is going above and beyond. Big Atta Boy!!!!!!

Al Hoffman
College Funding Service Center

Great service, very professional.

Dr. Donna Givens
Grants Pass Family Medicine

Tremendous Client Care

As a CPA, I hesitated turning over control of my clients’ information to an outside firm. It didn’t take very long to realize this was a decision I should have made much earlier in my business lifecycle. Not only do they show tremendous client care to their primary client – me – but they show as much care to my clients as I do. I could not recommend Audrey and her team any higher!!

Tena Mason
On a Ledger Accounting

A huge asset

Stop pulling out your hair and let Audrey help your business get back in order order and stay there. Check out her website and just look at everything she does, it’s amazing. She is a huge asset to helping your business thrive!

Joshua Fairhurst
Moving Mountains

Unparalleled Dedication

Audrey Isbell and her team are highly skilled and provide an excellent standard of care. Their dedication to a job well done is unparalleled.

Laura Kassama
Virtual Squirrel Business Support Services

They allow me to do what I’m really good at

Audrey and her team have helped me really grow my business! They can handle all sorts of important tasks – from web maintenance to book design to social media posts. What a life-saver! They do all the things that allow me to do what I’m really good at!

Helen McConnell

The best at what they do

Audrey and her team at AVA are the best at what they do. Prompt, professional excellence at its best. Thanks AVA for always being there when I need you!

Hope Frederick
Eureka Payments

A Life-Saver

Audrey has been a life-saver during a super hectic time of life. I was able to leave several projects in her hands knowing they would be handled efficiently.

Cheryl Colwell
Author